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Wholesale Terms

By placing a wholesale order with us you are stating that you are an owner of a legitimate retail business and are making a tax exempt purchase for resale. 


The minimum opening order is $200.00.  There is no minimum order for existing customers.


Testers of the glass candles can be ordered at 50% of the cost.  One tester can be ordered per case.


All first time orders whip by credit card or COD.  Credit terms, (net 30) can be granted to our regular customer on approved credit, based on a credit application.  All past due accounts will accrue interest at the rate of 1.5% monthly. 

Returned check will be charge a $30.00 returned check fee. 


Orders are shipped utilizing UPS Ground for shipments below 200 lbs. and common carrier for shipments over 200 lbs.

Shipping charges are estimated at 15%  of the total order, although this can vary depending on the part of the country.  Shipments within the southeast are generally lower.

Allow 2-3 weeks for delivery of your order.  Orders usually ship sooner but can take this long in peak season. 


Orders are carefully packed using carrier approved materials, however on occasion there will be damages during transit.  To ensure credit for the damaged items, please call us ASAP and save the damaged item in its packing case.  We will file a claim with UPS on your behalf and issue you a refund or credit. 

Defective Items

Please report any defective items you might receive from Jeffery Long Designs ASAP.  Once we have heard from yo we will ask for the defective item to be returned via a call tag and send you a replacement. 


Although we make every effort to keep items in stock, back orders will occur.  We honor back orders over $40.00.  If you no longer want your back order you must let us know prior to shipping via email, fax or phone.  Back orders will ship as they become available without notice.